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Privacy policy

Privacy policy

VACU-LIFT protection data

Data Protection

Last updated: April 30, 2018

Your privacy is important to VACU-LIFT. This privacy information shows you how we collect, use, share and store your personal data.

This privacy information applies to all websites and applications on which this privacy information is shown. If a VACU-LIFT website or app links to a different privacy statement, then that privacy information will apply to your use of that site or app.

Specific sections of this privacy information are:

  • Ways VACU-LIFT collects and uses personal data
  • Entities with which VACU-LIFT may share personal data
  • Cookies, plugins, tools and similar technology
  • Security
  • Children
  • Privacy updates
  • Retention of personal data
  • How you can re
  • view and delete your personal data


Ways VACU-LIFT collects and uses personal data
"Personal data" is information that, either alone or in combination with other information collected, identifies an individual. When we combine other information (i.e. information that does not, on its own, identify an individual) with personal data, we treat the combined information as personal data.

When you create a VACU-LIFT account
If you create an account on a VACU-LIFT website or mobile app, we ask you to provide personal data, including your name and email address. You will use your email address and your password to login to your account. Your VACU-LIFT account will be password-protected. We use your name to help verify your account when you call customer support.

When you communicate with VACU-LIFT
If you communicate with our customer support representatives via email, telephone or in person, we may collect personal data, such as your name, mailing address, phone number and email address; and information about the VACU-LIFT products you own, such as their serial numbers and date of purchase. We also may create event logs that are useful in diagnosing product or app performance related issues, and capture information relating to the support or service issue. We use this information to provide you with the best possible customer and product support.
We may use personal data to communicate with you, including communicating with you about your account or transactions with us, giving you important information about your products or apps, sending you notice about material changes to this privacy information.


Other uses of personal data by VACU-LIFT

VACU-LIFT may use personal data for internal statistical, marketing or operational purposes, including generating sales reports and measuring and understanding demographic, user interest, purchasing and other trends among our customers.

Entities with which VACU-LIFT may share personal data

With other VACU-LIFT companies or VACU-LIFT agencies
VACU-LIFT is a global business. To offer our products, apps and services, we may need to transfer your personal data to other VACU-LIFT companies or agencies in other countries. Those countries may not have the same data protection laws as the country in which you initially provided the information. View VACU-LIFT- agencies.
All VACU-LIFT companies and agencies are required to follow the privacy practices set forth in this privacy information.

Cookies, Plugins, Tools and similar technology

To help analyse how you and other visitors navigate VACU-LIFT websites, and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), demographics, page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIF’s or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. We may also engage one or more third party service providers to provide online advertisements on our behalf. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to send you targeted advertisements. For more information regarding this practice and to opt-out of such collection and use of this information by our third party service providers, please see Networkadvertising.org.

If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them. In addition, if you reside in a jurisdiction that requires us to obtain your consent to use cookies on our sites then you will have an opportunity to manage your cookie preferences on the sites; except that certain cookies are required to enable core site functionality and you cannot choose to disable those cookies.

We use locally stored objects, also known as Flash cookies, in certain situations where we use the Adobe Flash Player to provide special content such as videos or video clips. Flash uses this technology to remember settings, preferences and usage similar to browser cookies but Flash cookies are not managed through your web browser. Learn how to manage privacy and storage settings for Flash cookies.

Here are examples of third-party providers of analytics and similar services we currently use:

Analytics Services:
Google: Google Analytics is used to track site statistics and user demographics, interests and behavior on websites. Firebase, another Google service, is used on some of our mobile apps to track the effectiveness of our marketing campaigns and advertisements. We also use Google Search Console to help understand how our website visitors find our website and to improve our search engine optimization.
Learn more about how this analytics information may be used, and on how to control the use of your information.

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under

Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at
https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at


Our websites and apps are not directed to individuals under the age of 18, and we request that individuals under 18 not provide personal data to VACU-LIFT through any VACU-LIFT website or through our apps. If we learn that we have collected the personal data from a child under 18, we will take steps to delete the information as soon as possible. If you are aware of a user under the age of 18 using a VACU-LIFT website or app, please contact us at privacy(at)VACULIFT.de.

Privacy updates
We may change this privacy information from time to time as we add new products and apps, as we improve our current offerings, and as technologies and laws change. You can determine when this privacy information as last revised by referring to the "LAST UPDATED" legend at the top of this page. Any changes will become effective upon our posting of the revised privacy information on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on our affected websites or products/apps, consistent with applicable laws.


Retention of personal data
We will retain your Personal data for the period necessary to fulfill the purposes for which your personal data has been collected as outlined in this privacy information unless a longer retention period is required by law.


How you can review and delete your personal data
VACU-LIFT takes reasonable steps to help ensure that the personal data we collect from you is accurate. You may request that your personal data and VACU-LIFT account be deleted. VACU-LIFT will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal data for a longer period of time for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.

Access or deletion requests can be made as follows: email: privacy(at)VACULIFT.de