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Privacy

Privacy policy

version April 30, 2018

VACU-LIFT handle your data with care.
This privacy policiy should inform you about how we handle personal data if you open up an customer account, get in touch with our support teams, visit www.VACULIFT.de or visit other VACU-LIFT-Websites or use VACU-LIFT-Apps, which contain a link to this privacy policy. Personal data are information which enable an identification of a natural person. This privacy policy contains these chapters:
  • categories of processed data by VACU-LIFT
  • categories of recipients of personal data
  • Cookies and similar technologies, children
  • privacy policy updatestrage of personal data
  • responsible person and data protection official
  • your rights
categories of processed personal data by VACU-LIFT

personal data processed in case of an inquiry:

If you send us an inquiry, your are asked to give us your email address and you name.

purpose and legal basis:

(a) VACU-LIFT processed your email address, because you send us an email. The legal base for the processing of the email address is based on the legitimate interest of VACU-LIFT, to work on and reply to your inquiry.

(b) VACU-LIFT also uses your email address to send you important information about VACU-LIFT products, apps or -accounts. E.g. important safety information or important alterations of the privacy policy. Your mentioned company and your name will be linked with a customer account in our ERP-System. The legal base for the processing of your personal data for this purpose is the legitimate interest of VACU-LIFT to work on you inquiry and to inform you about important safety or other information regarding your VACU-LIFT products, apps or important changes to this privacy policy.

(c) If you agree to receive marketing information from VACU-LIFT, VACU-LIFT also processes your email address in order to send you marketing information on VACU-LIFT products and apps. The legal basis for processing the email address for this purpose is your consent. You can withdraw your consent at any time by clicking the unsubscribe link in our marketing emails. The marketing emails that you receive from VACU-LIFT are based on the preferences stored in your VACU-LIFT customer account, the location specified by your IP address (Internet Protocol), the types of VACU-LIFT devices that you Added to your VACU-LIFT account, as well as the subscriptions in your VACU-LIFT account. The legal basis for processing this data for this purpose is VACU-LIFT's legitimate interest in reducing the number of marketing emails sent to individual customers; this is done by selecting which customers will receive a specific marketing email instead of sending the marketing email to all customers who have consented to receiving marketing emails.

(d) VACU-LIFT also processes your email address in order to link it to your VACU-LIFT account when you are in contact with our support. The legal basis for this processing is our legitimate interest in providing quality support.

Personal data processed when communicating with VACU-LIFT:

If you are in contact with our support by email, telephone, online or in person, we collect personal data, e.g. B. Name, postal address, telephone number, email address, as well as information about the VACU-LIFT products that you own, e.g. B. Serial numbers and the date of purchase. We may also keep event logs that can be useful in diagnosing product or app performance issues and collect information about the support or service issue.

Purposes and legal basis:

We use this information to provide you with customer and product support and to monitor the quality and type of customer and product support we provide to our customers. The legal basis for processing this information for these purposes is VACU-LIFT's legitimate interest in providing high quality product support. & Nbsp; Transfer of Personal Data VACU-LIFT is a global company. In order for us to be able to offer our products, apps and services, we may have to transfer your personal data to our representative in your responsible country. (Show VACU-LIFT agencies.) Personal data on persons who are based in Germany or a country in the European Economic Area without a VACU-LIFT agency are subject to the control of VACU-LIFT Transportsysteme GmbH .

Cookies, Plugins, Tools and similar technologies

Websites:
In order to better analyze the navigation on the VACU-LIFT websites by you and other visitors and to compile statistical data on website usage and response rates, we collect certain information with the support of external service providers for analysis when you visit our website. This information includes the IP address, the geographical position of the device, the browser type, the browser language, the date and time of the request, the times of your visits, page views and the page elements (e.g. links) that you click on. We may use cookies, tracking pixels, web beacons, clear gifs or similar tools on our website or in our email messages to help us collect and analyze this information. We use this information to deliver better, more relevant content on our website, to measure the effectiveness of advertisements, to identify and fix problems and to improve the usability of our website. If necessary, we also commission one or more external service providers to provide online advertising on our behalf. These can use a pixel tag or other similar technology to collect information about your website visits and use this information to provide targeted advertising. For more information about this process and how to opt out of such collection and use of information by third party service providers, please visit Networkadvertising.org. If you do not want information to be collected through the use of these technologies, most browsers allow you to use many of these technologies automatically reject or choose to reject or accept these technologies. If you reside in the European Union or a jurisdiction in which we need your consent to the use of cookies on our websites, you have the option of changing your cookie preferences on the websites manage; an exception to this are certain cookies that are required for website operation; you cannot deactivate these cookies.

VACU-LIFT Mobile-Apps:
We also collect data from users regarding their use of VACU-LIFT mobile apps. The collected analytical data include, among others. the date and time at which the app accesses our server, the app version, the device number, the user behavior (e.g. the functions used and how often they are used), information on the device status, device model, Hardware and operating system as well as information on how the app works. VACU-LIFT uses this data to optimize the quality and functionality of our mobile apps, to develop and market products and functions that are most useful for you and for other users, and to solve problems related to the stability of the app and others Identify and resolve usage issues as quickly as possible. The legal basis for processing this analytical data is our legitimate interest in understanding how our customers interact with our products, apps and websites so that we can improve the user experience and functionality of our products , Apps and websites. The following are some third-party analytics and similar services we currently work with:

data analysis services:

Google:
Google Analytics is used to collect usage statistics, demographic data and interests of users and user behavior on websites. We also use the Google Search Console to understand how our website visitors find our website and to improve our search engine optimization. Get more information about the possible uses of this analytical data, how to control the use of your information and how to withhold consent the use of data by Google Analytics.

Google Maps
This site uses the Google Maps map service via an API. Anbieter ist die Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

You can find more information on handling user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google Web Fonts
This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
For more information on Google Web Fonts, see https://developers.google.com/fonts/faq and in the privacy policy from Google: https://www.google.com/policies/privacy/.

Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
You can find more information on handling user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

YouTube
Our site uses plugins from YouTube, provider is Google. The operator of the site is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you use one of our pages with a YouTube plugin, a connection to the YouTube servers will be established.
The YouTube server is informed about which of our pages you have visited.
If you are logged into your YouTube account, your browser behavior will be linked to your personal profile. You can prevent this by logging out of your YouTube account beforehand.
We use YouTube to make our pages attractive for you.
This represents a legitimate interest within the meaning of Art. 6 Para. 1 f GDPR .
You can find more information on handling user data in Google's privacy policy : https://www.google.de/intl/de/policies/privacy/.

children

Our websites and apps are not aimed at people under the age of 18, and we ask that people under the age of 18 do not provide VACU-LIFT with any personal data. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete this information as soon as possible.

update of the privacy policy

We may occasionally update this data protection declaration when we add new products and apps, optimize our current offer or when technologies and laws change. The date of the last revision of this Privacy Policy can be found in the "Last Updated" legend at the top. Changes will take effect when the revised Privacy Policy is posted; if there are any material changes, we will notify you and, if required by applicable law, we will obtain your consent. We will inform you by email or by publishing a notice about the changes on the VACU-LIFT websites and apps that link to the data protection guideline. Storage of personal dataWe store your personal data as long as your VACU-LIFT customer account is active applies. You will also find a description of your right to delete the data under "Your rights" below. Responsible person and data protection officerThe responsibility for the personal data recorded by VACU-LIFT of VACU-LIFT Transportsysteme GmbH with the following address: Kuhlmannstr. 12, 48282 Emsdetten, Germany. The VACU-LIFT data protection officer can be reached by email at the following address: privacy(at)VACULIFT.de.

Your rights under GDPR

If you are based in the European Union, you are entitled, in accordance with the General Data Protection Regulation, to request that VACU-LIFT correct or delete your personal data; Furthermore, you have the right to data portability, the right to restrict the processing of your personal data, the right to object to the processing of your personal data and the right to lodge a complaint with a supervisory authority. If you are based outside of the European Union, you may have similar rights under local law.

To request correction, portability or deletion of personal data or to delete your VACU-LIFT customer account, please email : privacy(at)VACULIFT.de..

If you are based in the European Union and would like to exercise your right to restrict the processing of the data or to raise an objection to the processing, please contact the data protection officer of VACU-LIFT: VACU-LIFT Transportsysteme GmbH, Kuhlmannstrasse 12, 48282 Emsdetten, Germany; E-mail : privacy(at)VACULIFT.de. If you are not based in the European Union, but assume that you are entitled to restrict the processing of the data or to object to the processing according to local laws, please also contact VACU-LIFT Transportsysteme GmbH at privacy(at)VACULIFT.de.

We do not want to restrict your other rights, but we are also not allowed to advise you legally.

You are welcome to thank your member of the Bundestag or EU member for this extensive, bureaucratic act. Or ask which laws, ordinances, guidelines, etc. are planned to further paralyze countries and consumers. Your government will be happy to provide you with comprehensive, quick and easy-to-understand information about all other rights you have as a citizen of a country.